Capterra Reviews API

{
  "found": true,
  "data": {
    "items": [
      {
        "id": "cr-8834021",
        "rating": 5,
        "title": "Transformed how our distributed team communicates",
        "pros": "Channels keep conversations organized by project, and the search actually finds old messages fast. Integrations with our calendar and file storage save us a ton of context switching.",
        "cons": "Notification settings take some tuning at first or you end up buried. Threads can still be easy to miss if you are not looking.",
        "comments": "We moved our whole 60 person company off email for internal chat two years ago and have never looked back. Onboarding new hires into the right channels is simple.",
        "easeOfUseRating": 5,
        "customerSupportRating": 4,
        "functionalityRating": 5,
        "valueForMoneyRating": 4,
        "recommendationScore": 9,
        "author": "Theo Bramwell",
        "authorTitle": "Operations Manager",
        "authorCompanySize": "51-200 employees",
        "authorIndustry": "Computer Software",
        "timeUsedProduct": "2+ years",
        "validated": true,
        "verifiedLinkedIn": true,
        "anonymous": false,
        "incentivized": false,
        "reviewSource": "This review was submitted organically. No incentive was offered.",
        "sourceSite": "Capterra",
        "alternativesConsidered": [
          {
            "id": "p-58562",
            "name": "Microsoft Teams",
            "slug": "microsoft-teams"
          }
        ],
        "switchedFrom": [
          {
            "id": "p-121",
            "name": "HipChat",
            "slug": "hipchat"
          }
        ],
        "switchingReasons": "HipChat was being sunset by Atlassian so we needed a replacement fast.",
        "chosenReasons": "Best app ecosystem and the team already used it informally.",
        "ownerResponse": "Thanks so much for the kind words, Theo! We are thrilled Slack has become central to how your team works.",
        "createdUtc": 1758412800,
        "productUrl": "https://www.capterra.com/p/135003/Slack/"
      },
      {
        "id": "cr-8834022",
        "rating": 4,
        "title": "Great for daily chat, pricey once you scale",
        "pros": "Very reliable, clean interface, and the huggingface of integrations means it connects with basically every tool we already pay for.",
        "cons": "Per seat pricing gets expensive once you cross a few hundred users, and some admin controls are locked behind the Enterprise Grid tier.",
        "comments": "We have used it for four years across two companies now. It is the default choice for a reason but budget for the cost as you grow.",
        "easeOfUseRating": 5,
        "customerSupportRating": 3,
        "functionalityRating": 4,
        "valueForMoneyRating": 3,
        "recommendationScore": 7,
        "author": "Adaeze Mfonobong",
        "authorTitle": "IT Director",
        "authorCompanySize": "201-500 employees",
        "authorIndustry": "Financial Services",
        "timeUsedProduct": "2+ years",
        "validated": true,
        "verifiedLinkedIn": false,
        "anonymous": false,
        "incentivized": false,
        "reviewSource": "This review was submitted organically. No incentive was offered.",
        "sourceSite": "GetApp",
        "createdUtc": 1757980800,
        "productUrl": "https://www.capterra.com/p/135003/Slack/"
      },
      {
        "id": "cr-8834023",
        "rating": 5,
        "title": "Simple, fast, and reliable every single day",
        "pros": "It just works. Huddles replaced a lot of our quick video calls and the search bar has saved me more times than I can count.",
        "cons": "The mobile app occasionally logs me out for no clear reason.",
        "comments": "Our marketing team of 12 lives in Slack all day. Cannot imagine going back to email threads.",
        "easeOfUseRating": 5,
        "customerSupportRating": 5,
        "functionalityRating": 5,
        "valueForMoneyRating": 5,
        "recommendationScore": 10,
        "author": "Nolan Fairweather",
        "authorTitle": "Marketing Lead",
        "authorCompanySize": "11-50 employees",
        "authorIndustry": "Marketing and Advertising",
        "timeUsedProduct": "1-2 years",
        "validated": true,
        "verifiedLinkedIn": true,
        "anonymous": false,
        "incentivized": false,
        "sourceSite": "Software Advice",
        "createdUtc": 1757548800,
        "productUrl": "https://www.capterra.com/p/135003/Slack/"
      }
    ]
  }
}